Trust & Security

How we keep your booking safe

This page is maintained by the WeekendStay team to answer common security and privacy questions about our platform. It is not an independent certification.

Account access

  • Admin and host accounts sign in over HTTPS using email/password authentication provided by our managed backend.
  • Sessions are scoped per browser; signing out clears them on the device.
  • Role-based access controls limit who can manage properties, bookings and reviews.

Booking & pricing integrity

  • All booking prices are calculated on our server using the published per-night rate and add-on prices — they cannot be modified from the browser.
  • Reviews submitted by guests are held for moderation before they appear on a property page.
  • Availability data exposed publicly is limited to date ranges only — guest names, phone numbers and amounts are never exposed.

Data collection & storage

  • We collect the name, mobile number and booking details you submit so we can confirm your stay. Optional notes are stored as you type them.
  • Property photos uploaded by hosts are stored in a private bucket and only the public listing image is served openly.
  • Customer profile data (name, phone) is visible only to the owner of the account and authorised administrators.
  • We do not sell your personal data to third parties.

Contact a human

For privacy requests, data deletion, or to report a security concern, reach the founder line directly:

Shared responsibility

WeekendStay relies on a managed cloud backend for hosting, authentication and database services. We configure the application-level controls listed above; the underlying platform handles infrastructure security. Guests and hosts are responsible for keeping their own login credentials confidential.